Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1494 Showing 29,861-29,880 of 30,892 reviews
  • Rated 5 out of 5 stars

    absolutely get this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thus is my first time having geek squad protection its really worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money, with no hassle on repairs, and or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's good, haven't had to use it yet and hopefully will not have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase without it! It’s very useful and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great. Always asking questions and getting answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful. They are well trained and explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a MUST, you never know, and good price for 2yrs. be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had service by Geek Squad repairs and they actually were very professional. I always recommend Geek Squad, the only issue i have with Geek Squad is that they no longer renew service once you get the service, i wish they would’ve told me before that way I’d added more years on to my service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful agents. Explain things thoroughly and how long stuff will take to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Protection gives you peace of mind with experts help when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without the squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase such a help when needed. Cant purchase anything without the geek squad, because they are always there and I believe it is a worthwhile purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wareanty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have a great experience using the geek squad for any technology purchases or replacements that have been completed at Best Buy. Their goal is always to fix or support any information that is needed by the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service or Quality Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like purchasing warranties for all my electronics since things can happen and Geek squad makes it easy for you to repair or replace your item by simply giving you a store credit so you can buy another device even though you buy a tv for a certain price years later you will still get the money you paid at that time which makes it easier because there will be better TVs for the same price as the old one you have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift from ken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift from the husband ken price.hfhghfhhijg Vdtjduitsgyudt Gg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I get the problem issued on my TV, they did the action promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance if needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy protection plans for my electronics. Worth the extra confidence it gives. I have needed it in the past and it does it’s job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There here to help out on things . With the TV and computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 65' Oled smart tv I highly recommend this tv. I'm very impressed with the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store without it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When 1080p was new I made the leap and spent $3k on a plasma and a 5 year protection plan, that tv went in for repair twice and on the third was replaced apples for apples, I still have the replacement today (now a bedroom tv), in 2017 made the leap to 4K and also got a 5 year Geek Squad plan and here we are 3 years later with a burnt out LED light, and today was replaced with a different brand and model, bought another 5 year plan. If I didn’t have any of this the 1 year manufacturer warranty would have left me outta luck with everything and I woulda been screwed, was it worth it? YES!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!