Customer Ratings & Reviews

Easy to order and was ready within the first hour.

Great TV. Word of caution if you have an xbox- for some reason you can’t play games off your console. If you want to use xbox cloud gaming through the gaming hub built in to the TV it works fine but can’t get the TV to work with the console.

I've had my Geek Squad membership for years and would never give it up! Great coverage, easy to use and saves me a lot of money in the long run.

Gem squad to the rescue each and every time I need them.

Wonderful experience overall! Very helpful and attentive!

Fantastic display! The closest to OLED I have ever seen.

So worth it in case ur tv goes bad they will take care of it!!! Thank you

This is a great tv. The only reason it is not 5 stars is because a did have some issues with the tv “glitching” after 3 years. Get the protection plan, it’s worth it!!!

Must have protection plan. Not sure about any other plans. But this is the best plan to have and best buy/geek squad does a great job at responding to issues quickly. The techs are great the plan is great, the customer service (on the phone to schedule for a tech to come out) could be better.

what is there to say, 5 year warranty and haven't needed to use it so far, winning

This 5 year protection is worth every cent for the 49" Sony Bravia TV I bought. It is a good feeling to know that they are there. I did have occasion to call them and they were prompt and courteous as we'll as knowledgeable. I recommend to anyone to get this coverage to protect your purchase.

Total tech protection protects all your purchases without having to have to purchase a separate warranty on each item

Everything was completed in a timely manner and employee/service was great

Doesn’t really cover anything. And when I finally tried to use the coverage, an agent told me the issue was covered, then when I showed up at the store for my appointment, they informed me that it wasn’t covered. Several employees lied and went back and forth before a “supervisor” that I was finally able to talk to said they can’t do anything for me and basically they’re not liable that an employee lied to me. If I could give negative 100 stars I would. DON’T WASTE YOUR MONEY!

This is an amazing 86 inch TV for the money!! $1200 for an 86 inch TV with this kind of resolution and detail is a steal! I'm beyond impressed.

What a great picture! Replaced a 2 year old Sony that I didn't like at all and am glad I did. Bought on sale for $499.. can't beat the price PLUS free delivery. The only issue I have is the remote. I can't get it to run my Samsung soundbar or the Xfinity box. Disappointing but not a deal breaker at all. Highly recommend!

I thought everything about it worked out great It was what I was looking for and I understand the product very well

Please always buy protection with any item it helps a lot they will refund you if they dont have the item in stick anymore

Great service any issues always resolved quickly and to my satisfaction!

Exactly what I wanted for my bedroom. Its the prefect size and hight. Super easy to activate. Just plug in the TV and sign into your apps and its ready to go :)