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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 30,845 reviews
  • Rated 5 out of 5 stars

    Definitely worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home delivery and professional service thank you geek squad awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection love it I had this protection with a previous TV and they replaced it with no problem. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son installed the tv we picked up at the store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done on the phone as the order was placed verbally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing the Best Buy includes is the guaranteed of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the knowledge of having a five year warranty if it is needed. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A staple for any TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet which could be a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this protection on all your devices. Great Geek squad protection to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty terms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always to add their warranty cause they always take care of the item without question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im sure its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but im sure its great by the sounds of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad support. What can I really say other than they will help you. I got this as a way of extending the warranty on my new TV. Really this is a peace of mind service. Just payit once and then you're guaranteed 5 years of service on your purchase. It's just one less thing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan -- You never know!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for TV , never had any issues though but great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having the protection incase anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, Great price!!’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

    I would recommend this to a friend