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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 30,845 reviews
  • Rated 5 out of 5 stars

    Awesome Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy something from best buy without this. It has paid for itself time and time again. Got a replacement on my tv within 48hrs of the claim. Great warranty as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable warranty that covers issues no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only used the protection plan one time, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy backed the product. It was a cheap DVD player so the plan was about $10. It quit after a year so I took it back. They looked it up and said no problem, you are covered. Go back to the shelf and get a new one, we don't repair that model. Naturally, I picked a different brand that was the same price. Changing brands was not a problem and I walked out with my new player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most expensive, yet comprehensive, protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending more than I care to admit on an OLED TV, having this peace of mind is what really drove me to pull the trigger. It's the most expensive for OLED protection, but covers burn in, unlike the other guys, so it's a good investment imo. Haven't used them yet but I'll report back if that time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed or replaced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection because I purchased a LG OLED tv and do alot of gaming and tv watching so I am glad to know I have added protection in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of cake for a peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my TV Set in case anything happens after Manufacturer Warranty expires and I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped us a few times when we had problems with a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it gives you piece of mind. I have used it on other purchases at Best Buy and they are great with it. It even covers dead pixels. The new TV's can go at any time and is good to know it is covered for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan are the best plans ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Geek Squad protection plans. I buy it when ever I buy something from Best Buy. Last month I took in my TV because it was freezing & disconnecting, I had the protection plan & was able to get a new tv. Geek Squad agent was very nice & helpful. I highly recommend getting the Geek Squad Protection Plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Bargain In The Store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection plans on everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranties on TVs is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Is WELL Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was awesome , the process of purchasing my brand new tv was easy. It was brought to my Car and they did everything so safely and quickly . Picking up was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my tv by myself thank you geek squad. Huuurray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a subscription that I plan to use if there is an issue with my purchase

    I would recommend this to a friend