Customer Ratings & Reviews

Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

Not really sure I haven't had a problem so I can't really give an accurate review.

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

Very best service and great team I also have this service for other tech its the best.

The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

Great product !! Hope I never have to use it, but good to have.

Great to know we have the squad support if needed.

I bought this because I don't want to be sitting around looking at nothing. If the tv goes out I think the geek squad will come to my rescue and that's a whole lot better than sitting and looking at nothing.

Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

Seemed like a good idea to get the extended protection.

Our TV died and fortunately we had the Geek Squad warranty. When they came they were very courteous and professional. Knew exactly what the problem was and explained everything in terms we could understand. Unfortunately he couldn’t fix it but we got our money back and we’re able to buy a new one right away.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

This service really puts me at ease when buying a brand I'm not familiar with. When looking for a new TV, I read good reviews and the price was awesome but the manufacture was new to me. I felt comfortable enough to buy it because I had this service backing it up for the new few years.

For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

We love the service we get with Geek Squad, they are professional and will take the time to trouble shoot your problem. If they cannot fix it they will replace it. I’ve been using Geek Squad for over 20 years. They are dependable and keep you posted on the status of your repair or if applicable, your replacement.