Customer Ratings & Reviews

I bought this plan for my 55" LG CX OLED because it specifically states that it protects my purchase from burn-in. I had the opportunity to purchase the same TV for cheaper (after taxes) from AAFES but their plan does NOT cover burn-in.

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

I would always recommend the protection. You never know when you will need it!

I recommend extended warranties on most high-end televisions. The cost of replacement panels are well worth the warranty price. If they don't make the parts anymore Best Buy will give you the replacement value in a equally featured television. The extended warranty has paid off for me in the past.

The agents are understanding an patient an does excellent work

T. Works great connection to all my systems sounds a little low

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

When purchasing the Hisense U8G wanted to make sure I get from Best Buy warranty no other protection plan even comes close to giving you money back when tv can not be fixed. Remember don’t use warranty 1st year. The manufacturer needs to help. 2nd year and on is when you use

Best insurance ever, this is a great investment...

Denise was very professional and knoedgeable about the claims process and made it very easy.

while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

Excellent subscription I love it and use it a lot they help with everything

Very helpful and easy! Tv would not turn on and they came in to replace it!

Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

Best Buy has the best in damage protection. If I've ever had an issue they either fix, replace or refund. THAT'S why i always buy the piercing plans from them on my expensive items.

I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

Geek squad has teally good services techd and preform great chrvjs