Customer Ratings & Reviews

Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty

Very helpful. I am so happy we got the protection plan!!

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

I haven't needed them lately, but the Geek Squad is always there to answer any questions.

I wish I could sell this service for BBY... It is so inexpensive (based on the cost of the product) and depending on what it is you buy there really is not anything it does not cover - PLEASE, I beg you to read the fine print though, certain items have different coverages like any other "insurance" - this is just the easiest EVER!

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Excellent price for warranty. My Tv is in good hands!

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy