Customer Ratings & Reviews

[Employee of bestbuy] Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

The agents helped with my return of my tv due to a crack in the screen.

Havent had to use it yet, but it was a great price for $99 added to tv.

Great costomer service. They know what their doing.

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

Geeksquad is worth it when you buy often from best buy

What more do you expect? It's a plan there in case you break it.

great peace of mind, and hassle free, can even transfer to another person

I always stand by geek squad! I love feeling safe with the coverage on my items!

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

My computer froze up and I really needed it complete my taxes. I made an account, set up the Geek Squad Membership, and in less than an hour I was back in business.

excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

Terrific install Arrived on time, very professional Highly recommend

Hopefully I don't have to use it but am covered if I do

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

Haven't use the service yet because my TV is brand new but the customer service is excellent