Customer Ratings & Reviews

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

This warranty is amazing!! Covers everything I need!!

Great product/service need for my new tv. I hope nothing gose wronge incase

I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

Very good product would purchase again . Service plan is piece of mind

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

Great buy! I've used it twice already to troubleshoot problems with my computer since I purchased it. It turned out to be my hard drive and got free repairs, only having to buy the hardware. They were able to retrieve all of my data and transfer it to the new drive.

Definitely worth for TV, I feel most TV's get in to some sort of problem after 3 years, better to have 5 years geek squad coverage for TVs! My last TV broke after 4 years (screen issue!) GS return was little dragged, but at the end, we have been returned full purchase value.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

Love the people. Very friendly. Very knowledgeable. Only problem was that when my daughter broke my tv from hitting it they said that warranty doesn’t cover things like that.

Have not used as of yet for the TV product. Nor have I used for any purchases. However if something were defective or to go bad, this is a must have for repair or replacement.

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

I glad i have the coverage but haven't used it yet..

Really good coverage for the price. Have had to use this before and worked well.

This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

I always add geek squad protection for everything I buy at Best Buy. The coverage is fantastic. Any issues, resolved right away. Damage to charging cords? Replaced no questions asked. Printer issues, refund or exchange for convenience. Questions a phone call away.

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.