Customer Ratings & Reviews

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

I wanted to send it abroad. On Q&A section Westinghouse confirm that it can run on 220v (Picture attached). I pull the data sheet from Westinghouse website, and it says Power Source AC 100V-240V (Picture attached). On the TV itself it is mentioned 120v (Picture Attached). I called Westinghouse, and they conflict their own information on data sheet and Q&A that it cannot run on 220v. What is true Westinghouse?

Got this for my 1st expensive TV. Haven’t had to use it but have used this warranty before for different products. Best Buy does a wonderful job and are quick to respond

Yes tv for my bedroom and best caption. Able to watch

I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

I used geek squad before never had any problems thank you

When offered, get the protection plan. You never know whether or not your purchased item is going to be the one that fails. Get the protection plan. It's worth it to relieve any product failure headaches you may encounter.

Very smooth delivery. Very friendly installation. 10/10

This warranty saved me with my TV purchase. We bought the display model since it was the last one in stock but the pixels started going out. Thankfully it was still within our warranty period. Since there was no longer a TV with like technology Best Buy refunded the entire purchase with a gift card that we were able to put towards a new TV.

There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

Great people and great help they answered all my questions right away

Awesome job! I recommend this service to anyone who is not as tech savvy!

I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

I liked the TV in the beginning loved I had all the apps that my kids could use to watch shows but not the Volume no longer works, and I am hoping it is just a minor issue and the sound will come on.

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines