Customer Ratings & Reviews

Very helpful and Their availability is very convenient

The service was excellent experience technician did a great job on time great customer service

ALWAYS get protection from geek squad trust me you dont want to not have it.

Definitely recommend getting the Geek squad coverage. Definitely worth it. Specially when buying lower end brands since most likely to break.

Feel comfortable knowing we have tech support and repair capabilities. Good value

I never had any issues with them, very kind and very understandable

I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

used but in very good shape love it just like new thank you

75” tv purchased salesman said purchase the warranty, I asked does it cover accidental screen damage. He said yes it does! WELL IT DOESN’T and now i have no tv and out $79.99! Went to the store manager said oh well i can’t control want lies my employees say. Almost blew my gasket!!! Best Buy should be held accountable for what your employees tell us the customers!! Lies and deception to sell a protection plan and take peoples hard earned money!!!

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

Always a needed purchase. Just in case. I love the Geek Squad!

Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

Agents mounted TV and Hauled away all the boxes in a timely manner.

The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.