Customer Ratings & Reviews

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

Great way to have protection for a tv with kids running around

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

Got coverage for just in case. haven't had to use it yet

Great Protection Plan for a good price for my device.

Very fast set up. They helped me set up the apps on the TV

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

Overly qualified × way too good. i love their service.

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

i really love protecting my equipment and this was exactly what i needed.

They have me covered if i ever have a problem. Its nice to have someone to come out and make repairs if ever needed. I recommend get the extra geek squad protection you wont be dissapointed.

Excellent, faster and perfect work made in a click of time

hope not to have to use it. Ask me again in 4-1/2 years!

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

The extra protection is work it, the unexpected can always happen..

The price was a deciding factor for me. Good product for price.