Customer Ratings & Reviews

Protection plan for tv hopeful we never need to use it

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

Seems expensive for the time frame of coverage. Hopefully will not need to use.

I haven't needed to use this so I am not sure how to give a review.

Very helpful and knowledgeable about the concerns I had.

TV has stopped working again for a second time. Will not start again for no apparent reason now. The cable modem appears to be functioning normally, but the TV will not light up or produce any picture or sound. What am I to do to restore TV service? Your record will show this occurred before. We need a resolution soon. Thank you for your attention.

I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

I have the plan in case I need it, these days products last a lot longer than in the past.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

High end tv’s are expensive and I have had bad luck with other brands high end tv and want to protect my investment. I will be sad for waisting the money if in 5 years nothing goes wrong but I would cry if I have spent another 2500 on a tv and it breaks in 2 years with no coverage. Protection well worth it

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

Great service never had an issue with geek squad always on point

No complaints and a great price. Perfect for the living room for movies or games.

Geek squad did a great job in installing my wall mount and TV. I will always use them.

Always a good addon for products you care about!!!

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

I always purchase protection because it's there just in case you need it!!! It's the kind of insurance you don't want to be without. It's reasonable and after 3 years or so you will be in a better position to get you another one.