Customer Ratings & Reviews

Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

Great service ,great quality,best customer service

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

Nice TV with all the updated perks and smart TV add ons

5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.

Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

Happy to report that I have not utilized their servicess yet. All my purchases have continued to function as promised. Be even more happy if 2 yrs. from now I report the same thing. It is comforting to know that I have this service in the event I need it. Better to be safe than sorry ($$).

Service as described. Allow for returns and fixes to damage

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

Doing its job and I think the service is good and pls keep it up

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.