Customer Ratings & Reviews

The store plan adds good coverage to the warranty.

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

Great price just in case. Esp for older family members when you’re not around to help.

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

I would definitely get this just in case if you need them.

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

Bought it opened box to save money as my old one went out works just like new I'm happy with it

The service they provide is top notch helped me with all my problems i had.

Thank goodness for geek squad and protection because if anything goes wrong with my device, I know I have the support I need!

My TV sound was going on and off so I brought the TV in for service under the 5 year protection. After review, my TV was replaced with a newer model. I'm very pleased and have now purchased protection for my new TV.

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.