Customer Ratings & Reviews

must have this a five year extended warranty gives you peace for 5 years.

best place in capital region to buy your home and office goods with great quality and super customer suppot

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

This tv is massive and the picture quality is Devine. This tv is perfect! It barely fit in my car! But it’s perfect!

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

I love how I will be able to get help for the next 5 years. So Thanks!!!

The Geek Squad representatives are always knowledgeable and conduct themselves in a professional manor. They always go the extra mile to address my concerns on any product we purchase from Best Buy.

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

Got the 5 year protection because my previous TV died shortly after 3 years! Thankfully I have not needed the Geek Squad but the one experience I did have went well and was very professional.

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.