Customer Ratings & Reviews

Always great to have protection on your devices. I always get coverage on my electronics

Love this idea to have it because they give a new one

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

Reasonable pricing and an extensive warranty plan.

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

Geek Squad are always Excellent! Very important to have

I always get the Geek Squad protection they always to a great job if needed

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

I always get the warranty and it pays off. twice now I have had TV issues from TV's that I have bought from Best buy and both times due to the warranty I was able to return the TV and get money back towards a new TV. I highly recommend getting a warranty with any large electronic purchase.

I luv interacting with geek squad. And its worth the money to have geek squad protection.

Tv is working well woth a great picture. Love the google format and all the channels it provides

The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

A very good service they work fast and fix my problem

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.