Customer Ratings & Reviews

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

It’s good to know that I have protection if needed.

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

Great customer service by the geek squad personnel

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

I do highly recommend to get this service for your product

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Great tv good picture really pleased will definitely be back great place to buy from

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.