Customer Ratings & Reviews

I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

I have not use the insurance and hopefully I want have to use it

Always Worth Having a protection plan on electronics items.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

I have used the warranty and the replacement was quick and easy.

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

I havent had to use the service. I am happy to know I have it if needed.

Love the coverage on my computer so glad I don’t have to worry about it if it breaks

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

Who,are you going to call after the manufacturer warranty ends? Best Buy Geek Squad, that’s who. They are the best and will be there when/if needed.