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Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 30,851 reviews
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just added some protection at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to judge when you haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan because you never know when you might need to replace whatever you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The know a lot about how to mount your tv with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great price cant ask for anything more. Wow they really know their job. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this for previous items and it is a must for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully it is unneeded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never use it, but if I do, I'll be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past and their service has been consistently great as always for many, many years.

    I would recommend this to a friend