Customer Ratings & Reviews

I have used geek squad in the past and their service has been consistently great as always for many, many years.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it

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I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Good television great vivid picture. Some occassional light flashes.

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

It's a very good deal. When you break it down by the months and years, you can't beat that

I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

My tv had pixels go out within a month - they made it right with a new tv - no hassles.

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

Great tv, our kids love gaming on this tv, sound quality is also good.

Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.