Customer Ratings & Reviews

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

Excellent Service. Definitely It worths the value of the product to cover accidents.

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

I love the geeks. It's such a cool thing to have apart of the buying experience.

Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

Haven't had to use it yet but purchased for a tv. Coverage included is good.

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

The Best buy representative was great he was a great help on helping me decide on my purchase

Amazing staff , helpful with all my needs and overall phenomenal service

With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

For $50 you can have peace of my mind with a 5 year protection plan to cover your TV from anykind of problems. When you spend $250 for the TV you want to make sure you are covered if anything happens.

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

I will be taking my TV in for service today to figure out what the solid light issue is.

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.