Customer Ratings & Reviews

Geek squad is helpful, friendly and makes sure every is up and running before leaving

We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

Anything you purchase at Best Buy, you should consider the Geek Squad service. It’s protecting you and your pockets if anything goes wrong with your product. I love the Geek Squad and I highly recommend their services.

All products with warranty is always good to have if something goes wrong

I have never had to use the warranty it is just good to have if u need it

Only place love to be and must have the only one that does it

Haven’t needed to use it yet but looking forward to the geek helping me out

Love the service I receive when I need help from Geek squad