Customer Ratings & Reviews

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy

Very useful when I had an issue with a product I had to return.

Geek Squad set up our TV and answered our questions. Happy with their service.

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

Dont buy an OLED without this. Please. Factor this necessity into your price. Protect your investment and your peace. You never know what can happen, But you can know that you’ll always be taken care of.

The color on my TV started to fail so I called. Long story short they replaced the set right away.

Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

Good tv to watch the streaming channels and hook up too

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty