Customer Ratings & Reviews

Professional and quick response Great to work with

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

You can never go wrong with a product like this this is my second one and I have no complaints

With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

Haven’t had to use this yet, but so far so good. No complaints

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

The service was great! Any questions I had were answered right away.

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

It’s been a excellent experience and very convenient