Customer Ratings & Reviews

Not sure yet how this warranty works will look soon

It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

The delivery guys were very knowledgeable, carefull and made installation look easy.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

When you buy a large ticket item for your new home its always good to protect your purchase

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

Best protection for your products, easy to use and no hassles

Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

it works like it says it does and is vary nice would buy again

The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.

Great protection plan! Couldn’t be happier with everything

I would never be without the Geek Squad service plan. It is the best think for electronics and appliances.

This was the second TV I have purchased within the past few months. Great value!

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.