Customer Ratings & Reviews

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

The representative offered it and explains why should i get it but did not push me for it.

When you buy a TV or and appliances you need the five year warranty deals for just in case

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Listen here ...LG which stands for Lifes Good is always reliable and time tested. LG has the best manufacturer extended warranty program.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Great service. Very professional and knowledgeable

Great deal for a great price. Easy access to assistance and great response

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

I got this with my LG Nanocell tv. The tv warranty only covers for a short period of time, so this will definitely help out if anything happens to the tv after the expiration of the tv warranty.

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Not sure what to say about protecting except I am happy best buy offers it

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

They are very respectful and responsive and get the work done

This product so beautiful I like This product so beautiful I like This Product so beautiful I like This product so beautiful I like This product so beautiful I like This Product so beautiful I like

I bought a trash TCL that died 1 day out of warranty, this insurance covered a new Vizio that also ended up being a wild ride but that was mostly due to freight deliveries.

This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.