Customer Ratings & Reviews

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

Happy I added this protection to my LG OLED TV. It just provides me peace of mind, in case something happens to my tv. Worth it when you have a higher end tv.

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

The Geek Squad Service was fantastic. So seamless. I just sat back and watched everything. I did not even have to lift a finger. Thank You Geek Squad and Best Buy. Brad A.

Did great. Had a plan on our previous television and it went out after two years. It couldn’t be fixed so it was replaced by a newer television practically for free so we did another replacement plan.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

Geek squad protection will be something I get on all my expensive purchases super easy to use

I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

Geek squad warranty four is always the best warranty For the price an value unmatched

The Geek Squad services have been top notch. They are a group of highly skilled technicians. It is a comfort to know they can be called upon for help when needed.

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

Purchasing this from n the past has been a blessing. Technology is great when it works, but not always with flaws.

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

Bought it because the sales person assured me the tv will die before the 5 years are up.

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.