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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30854 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 30,854 reviews
  • Rated 5 out of 5 stars

    Thank You!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buying 2 yrs really only gives 2nd yr coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra insurance on used items. Totally worth it if things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy I bought this protection plan on my DVD player. It was having problems reading disks, I took it in and it was replaced right then and there after almost an entire year. It was the first time I had bought protection and Im SO glad I ddi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very willing to help when our television stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeeek Squaadd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always coming in clutch and their service is always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal always recommend getting a warranty on any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus for Geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awosome tv great price always go with the warranty purchase as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend getting extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My customer representative was amazing and attentive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the television if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and had no problem loved the items I receive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a good option but the product could have been better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews should be posted after you get to know product. 18 months later we are very happy. We moved it from a 10x 17 space to a 14x 17, we still like size. Easy to set-up. Works great withRoku 3.Brightness back light and refresh excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Geek Squad protection and it always paid for itself with the professional service they provided

    I would recommend this to a friend