Customer Ratings & Reviews

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

Happy to buy this product and very satisfied with my product

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

LG has great picture and value. Was worth the short wait on black friday.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

Nice to have in case needed and just never know. So if anything does happen I'll be ready with geek squad

I always get tgis with every major purchase. You never know when you will need this.

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

Haven't had any reason to contact them yet but it's nice to know im fully covered

These guy's are the coolest geeks around. We love them!

We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

So far excellent ! Need a new remote wondering how fast I will get it