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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 30,858 reviews
  • Rated 5 out of 5 stars

    Secure feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on for coverage for any item just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expect the worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case, it's covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra warranty, gives you a little peace of mind knowing it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV 75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. I didn’t realize about the quality. Take one and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful and knowledgeable. They are also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has worked for me in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection worked out for me in the past. This is why I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround quality and bass are amazing. Mightve gotten too much volume for our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install. They emailed me the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet because my sony tv boke within the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and easy appointment set up. Helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection important for me if my tv have any default i can change it for one in good condition

    I would recommend this to a friend