Customer Ratings & Reviews

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.

Do not buy Geek protection as it is usless: they will keep your item for as long as they want without replacement

I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

agents mounted tv with class and ease. Glad i disnt have to lift a finger

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.

Always get geek squad warranties on expensive electronics, very easy to work with them.

I got this with my LG Nanocell tv. The tv warranty only covers for a short period of time, so this will definitely help out if anything happens to the tv after the expiration of the tv warranty.

Always get insurance for tvs. It can last forever or die anytime!

Geek squad gets the job done!!! No other geeks I want touching my electronics!

Easy to set up and great product really have enjoyed it

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.