Customer Ratings & Reviews

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

[Employee of bestbuy] Amazing. Always get this when buying something expensive

I've always had great service with GS and only have good things to say about them really. They've always been helpful and knowledgeable and friendly.

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

Have always been happy with the geek squad protection. Good coverage and good price. Well worth getting the plan. Pretty much covers everything.

Good economical option to protect purchase, have purchased for other electronics.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

Always Worth Having a protection plan on electronics items.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

I love working with geek squad the do amazing work and love how it works

It is good to know that our tv is covered if there is a problem and they come to us.

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

I have not needed the service yet. So I have to give them credit for good quality products

Absolutely excited to have this warranty but hope to not have to use it