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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 30,858 reviews
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service worth the investment thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally worth the money its an amazing investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant just brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure each time i purchase this. The value in having this service is the best security possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I first purchased a protection plan for an item, I will always purchase these plans with any larger purchase. If there are any problems at all, this protection plan will make repair or replacement an easy hassle free ordeal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully Protected on my Expensive TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you BestBuy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection if i need it has cam in handy in the past . I always get at lease 2 year protection plan

    I would recommend this to a friend