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Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 30,859 reviews
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. I love it. I will purchase again from this store in the future ofcourse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yaaaay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service had all the answers to all my questions made me feel confident with my precious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan will protect all of your items for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good guarantee. 100% recommendations. just what i need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv!!! Love the way movies sound! No sound, just the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad protection. They check any problems that the computer have had and they keep my computer updated for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, they are very helpful, plenty of knowledge, given from A to Z information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer services, plenty of knowledge, given the right information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!