Customer Ratings & Reviews

Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

I’ve had it for over a year now and it works Excellent really high tech.

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

Get this on every TV purchase. Great service to have and easy to use.

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

The service was great! Any questions I had were answered right away.

We bought this for "protection" but have not had to use it.

The nivel of service and greatest assistance from the Greek squad are incomparable. They’re one of the best reason I get all my electronics from BestBuy.

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

[Employee of bestbuy] The geek squad service never fails to impress me at all.