Customer Ratings & Reviews

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

Love the Geek squad and there extended warrenty, never any hassel with repairs or replacement.

The GEEK program was introduced to me for protection it’s the perfect fit if I ever need them

No worries for the next 5 years since my 75n Sony is covered. I had it set up and calibrated by the geek squad. Extra sweet since I added a Sony sound bar and satellite speakers.

Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

The agents offered a warranty on a refurbished TV!

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Thanks Best Buy for having insurance programs, becasue some electronics fail.

You can't go wrong with Geek Squad Protection, such a small price for a piece of mind, whenever I purchase anything big from Best Buy I always go for the added protection plan.

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

I always buy the GSP to protect my purchase. It gives me peace of mind

I always buy the GSP to protect my purchase. It gives me peace of mind

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

I'm happy I got geek squad protection. You never know when you're device or appliance will give out, surely it will be after the manufacture warranty expires...