Customer Ratings & Reviews

A little piece of mind. I've always heard warranties are a waste of money but God for bid if something did ever happened it's nice to know that I Might as wellhave some kind of coverage.

Great product, outstanding quality and highly recommended!

Great product, outstanding quality and highly recommended!

I had service contract on my older TV and it was quickly repaired, actually they re-built it just before the contract expired. Worth every penny. No hassle, just quick repairs.

The agent connected all my tvs and programmed the controller. Very professional service and dependable when I called.

I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

Good answer to any questions that I have for all my household needs

Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

My tv broke and they replaced it immediately. Thanks

This has been a good phone. I have had it for a couple years and I have not had any issues.

Great warranty to purchase just in case your product has an issue. The best thing is the Geek Squad will come to your house to repair it

seems like a good choice and hope i don't need to use it.

I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

This item is nice and clear the pictures has beautiful color

With the five year warranty, you have peace of mind. Subtracted one star from the overall rating because of the price.

Worth every penny! The Geek Squad in home service personnel are skilled with the latest tech so it helps for folks who aren't so skilled!

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.