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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 30,861 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes yes yes yes yes yes yes yes yes yes yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was free with purchase and we have enjoyed having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv 65 !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad good service gave us credit toward brand new Tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to talk to one of the members of geek squad where every helpful for the service they provided. Very knowledgeable and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys are the best! I will always purchase Geek Squad Protection with all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is protected for 5 years so if i have a probkem i just call geek squad & they will come fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think when you buy something like that you should get protection on your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't purchase without this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is purchased with any electronic item from Best Buy. It makes any issues you might possibly have easy yo take care of!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my back is covered by these guys. Good guys.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 5 year warranty with Geek Squad on higher end electronics for peace of mind and in home repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were installed to required specs and service man educated us on starting up the gas stove and what to expect. Kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-Year Standard Geek Squad Protection on my 43" Toshiba tv, although I have not had to use it, it is nice that I have the peace of mind in case I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Potential burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have as extra piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A relief.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice addition with the standard manufacturer warranty. Decent price point of plans. A definite plus that supplies a peace of mind.

    I would recommend this to a friend