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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 30,861 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with. Explain issues well and wirk to resolve problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not had to use it. My goal would be to not have to but it's very comforting knowing that if I needed it, I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to take care of the TV, if it breaks, gets stuck by lightning, or some other mishap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe and confident when I use Geek Squad service. I am sure that they will help me to solve any problems about my equipments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price... hope I dont need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it, think thats the same with all insurance. Great price though especially when compared to the 3 year cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very important.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Geek Squad 5 year warranty because it's very big and hard to carry. Also they will come to our house to fix it if we ever have too..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend getting this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this purchase. Made sense to purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, haven’t used it. Hope I don’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from agents and very satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Guy Geek Squad Service is something that I always ad on to my orders. They are fast and helpful. Great Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been well worth the money. My TVs main board failed twice within 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet... but it will probably be soon since it seems my tv screen is dying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year piece of mind for about $50. Haven't needed to use it, hopefully never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have replaced two TV purchased without protections plans in past two years. Hopefully this protection plan will prevent the need to replace any TVs within the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech assistance great with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone helpline is great and they can usually dolce my issues in one call. Very pleased with phone as well as inhome services provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are THERE when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used GEEK SQUAD to transfer from an old to a new laptop. If I ever need additional help: I know they are READY AND WILLING AND ABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. The team is professional and very experienced to answer all of your questions abd concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extra protection plan because it's great to have. This is something I've always purchase especially to save money when something goes wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep renewing this protection...love all the new added features. Great program worth money, never know when you might need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys that came out to install were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous! Showed me how things worked, made sure I had the manuals, and answered my many questions. Very knowledgeable!

    I would recommend this to a friend