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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 30,861 reviews
  • Rated 5 out of 5 stars

    Geek squad coverage is good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the geek squad will come to me for repairs and I do not have to carry this huge tv into Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with Geek Squad service. Sometimes takes a while to get an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yo self!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it but everything explained to me about it sounded good. I'm hoping I never have use it but relieved I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the peace of mind. Minimal cost for maximum protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up everything with professionalism!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted, installed, and configured my new Frame TV and I love it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad are the experts in their field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team wee incredibly knowledgeable and offered great suggestions to make the bet purchase that was for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far not needed on item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gift. Always get protection from Best Buy. Have had to use it a couple times and always a good experience!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’ know unless I have rouse it. However, I have never had an issue with anything from Best Buy and do not anticipate any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage they got me fixed up right away when I went in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Hopes for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I can count on Geek Squad when I need them. I haven't used them yet since it has only been a month since the purchase date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Geek Squad Protection Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is on point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this TV. The picture looks good for my ps5, Switch, and Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyWarranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always glad to purchase the plan. If something goes wrong, I know I can be confident that I will be satisfied when all is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the very reason you should be buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is why I pick Best Buy. They are the very reason you should be buying from Best Buy for the support they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great easy set up ........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good……………………………………………………………………..………………..

    I would recommend this to a friend