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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 30,861 reviews
  • Rated 5 out of 5 stars

    Warranty Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked like I was expecting. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty cant pass it up. Do this now always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the geek squad service. I always get the coverage on all electronic purchases. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our wall mount.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i don't have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to call them yet but have heard great things that they do go above and beyond to help so that's reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV brightness is also good. You can see well at night too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GS protection will all my big purchases. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got just in case. Had an issue with a tv I bought in the past and didn’t get the protection plan then so I made sure to get it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very knowledgeable & helpful. I have always bought extended warranties, the Geek squad hasn’t let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries for 5 years! Better safe than sorry. I just hope my device can survive way past the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem profesional customer service always in time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have electrical surges all the time, with cable going I. And out - it’s Florida. We thought it might good to have an extra protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works great. Easy install and very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but when I have gone into the store to ask a question they have been very helpgul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dons tv policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this policy on previous tv and it came in handy when the tv quite working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value to extend warranty on tv for 5 years from dead pixels or humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend