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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 30,861 reviews
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be without it. I could do the work myself but seeing them doing it, amazing! They did things I can’t even describe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was repaired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service on a TV and it was fixed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telephone Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt. Very Professional. Love that there is a 5 year coverage. Love thst everything is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall i havent use it yet and hopefully i will never have to use it i hope the product is well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best John my geek squad agent is always early and provides great suggestions to get maximum service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a tv without a warranty, I made that mistake and after 3 years it isn't working so to me it a no brainer for a OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the need to use it which it’s great I’m sure they will provide good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is well worth the money, and the Geek Squad agents are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the price for having piece of mind that if something happens, you are covered. I would recommend to anyone to purchase the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got only 2 years protection for our tv ! It is very important to have it you never know what will happen to the tv !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Protection Plan. But it was in my Best Interest to have this Plan never know what may happen and It’s a Good Plan that Covers some “MAJOR” Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !...... ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service package offers you worry free warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this value. The customer service Best Buy provides is great and the help they provide is also class S tier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is necessary for electrical appliances and it has a fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed by how quickly my problems are resolved when I have geek squad, I always buy the extra service when I can because I haven't been let down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet, but so glad I got it. TV has been a mess and I’m going to have to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men at store steered me in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 year plan for our tv what a great piece of mind... we now know if the factory warranty fails we have geek squad

    I would recommend this to a friend