Customer Ratings & Reviews

This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

We got the 5 year warranty on an out of the box TV and so well worth it .. TV had a bad cooling fan when we first turned it on so we took it to Geek Squad and they sent it to Samsung and they replaced the Motherboard .. the TV looks and is amazing

I always get the total protection. I guess it was called geek squad before but now it’s total and it

Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out

Hoping getting this this time it will truly work if something happens

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

Geek squad is amazing and Best Buy has treated me so well through the whole buying process. Even having to return a couple defective TVs. I wouldn't hesitate to buy this because of the white glove service. Even with other options like SquareTrade available.

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

Overall a great deal for 2 yrs protection, especially with young children in the household!!

Geek Squad Came Through with the Factory Warranty did not!

Best protection at a fraction of the price. I wouldn't buy without this protection.

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

Picked the geek squad protection with my new 70 inch TV. Can’t go wrong with this warranty. Hopefully I don’t ever need to use it but the cost is definitely worth the cost. I bought the new Tv due to an accident with my old tv that would have been covered if I had this service in the 1st place…

Excellent service the few times I've made a phone call to them.

Haven’t had to use yet but really nice knowing they are there for ya

One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good

Always buy the warranty that's what my mama says..

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.