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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 30,861 reviews
  • Rated 5 out of 5 stars

    Has Paid for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that everyone should consider. It has paid for itself many times over since we use the geek squad alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We typically buy warrantees and end up using them more then not. GeekSqaud with Best Buy is a great service. I would recommend it for any Best Buy purchased device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice warranty to have to secure my stufd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use a warranty from here for one of my stereos no questions asked they couldn't repair it and I got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal. The Geeks are great. Whenever I have a question they are always knowledgeable a quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to have help when you need it especially when you don’t know much it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought this service for other electronics and they have been very helpful answering all questions in terms I understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this with any product that I buy from bestbuy. Will always add the protection plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted the 55”, but due to covid it was limited in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 55”, but due to covid it was limited in My area. The 65” is slightly too big for my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty when purchasing tvs!!! Always a must

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 accountability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan for all your needs, especially on tv's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your always gonna need that extra protection on any appliances so for the price and how many years was worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two episodes where someone scammed my computer, I purchased the security from the Geek Squad. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate buying warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of buying warranties but have wished I did recently with a Samsung tv. In that case it would have paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable folks work for Best Buy. Haven't had to use the warranty yet, but great price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a Problem with the Geek Squad Protection...Always worth is...Have used it before and exchanged with NOT problemmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best costumers service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best costumers service!!! Super friendly Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a product and investing my money in it I was pleased to know that I could cover it with a protection plan in case something went wrong. Peace of mind

    I would recommend this to a friend