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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 727 Showing 14,521-14,540 of 30,861 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and perks 24hrs and the representative has patients and guides you through the set up for apps etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returns to Home Screen while watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine for the price but it shuts off when it wants far too much. I’ve only had it a little over a year and it been doing it for months before my year came up. I mean even while watching a program it’ll go back to the Home Screen. It’s so annoying. If I had of remembered I had protection on it I would of took it back sooner. So I’m going to take it back after just checking to see if I have coverage for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money you pay for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today" high tech era, one cannot go wrong buying protection plan for expensive gadget like high end TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection!! Worth the money!! Easy process for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself but protection program is affordable and easy to use if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it for anything but wanted protection for the Samsung 7000 TV, did not want to deal with Samsung for issues of the TV for next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE TO USE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I HAVE A PROBLEM THE GEEK SQUAD FIXES MY ITEM. THEY EXPLAIN WHAT WAS WRONG AND WHAT THEY HAD DONE TO FIX PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squadron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best to have this and not need it rather than need it and not have it in case of incidentals...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must to protect the value of your stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case something goes wrong with my new tv. Last one went bad less than two years after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten warrants for all of my purchases and it is totally worth it even thought its a little extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skip this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When an issue arose the geek squad was there to help. Quick service and friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great one stop shopping for service on all our Best Buy technology purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan makes it easy not to worry about a faulty product for a long time. Good price for the peace of mind, too. Hopefully we won't need to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG TV went and was able to get a new TV with the protection plan. We purchased it again. It is worth the gamble of getting the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this so I can have peace of mind in case something unexpected should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home mounting of our TV was so great we ended up purchasing the total tech program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guarantee for Best Buy products. We always get Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech support. I have always had it and they have always provided support and solutions to any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product good price and easy to use was good offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that this protection plan is purchased for all Best Buy products.

    I would recommend this to a friend