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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 30,863 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad services always work great. I usually purchase them when they’re available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable having this protection. You never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it getting the warranty as one replacement part can cost you hundreds of dollarts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and the people are very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad stands behind their promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands behind their promise!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them for my PC but not for the TV as haven’t needed to. They were great on the pc, which is why i bought for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with product, very cheap. Don’t think I will need it but always best to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from Best Buy geek squad always good to have peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    got lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luckily never had to use service. Cant comment on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are a must have for any purchase I make. With it, I have no worries about my purchases having issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty to protect my tv purchase. Gives me peace of mind to know my purchase will be protected if something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great service and great to at least have for unexpected it situations. So far I have no issues or encountered bad experience yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with Best Buy for saying I could add my 2yr warranty on my tv 15 days after I purchased it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this because a friend of mine didn't and cost him in the long run when manufacturers couldn't help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my tv to be mounted and Geek squad did an excellent job. Thanks Geek squad for perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are well trained and get the job done always purchase the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty for my tv... however for my laptop I used it and they were great. Educational and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep Easy with Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this Protection Plan, but was an easy choice for us to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection and support, luckily I have only had to use it two times on warranty items,, but saved me hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Hope I don’t need them but reassuring to know they’re available.

    I would recommend this to a friend