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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30866 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 871 Showing 17,401-17,420 of 30,866 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty worth the money !!! Didn’t want to take any chance with my new TV !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a little comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these because I’ve had to use them before & my tv has been replaced. For the price it’s a win win in my eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for more- We will see how it goes over the years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful for the just in case scenarios where life kicks you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great ppl at grove city store.great prices and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great deals. Takes care of my television care for 2yesrs of worry free watching

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big runaround before getting help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get Geek Squad here at my home was near impossible. Three months before I got service. I wrote the CEO, and many people trying to get my Sony TV repaired under warranty. Nobody Seemed to care. I started with the store and was told that I, a 65 year old man, had to bring a 65” TV two hours to the nearest store. I went through the chain of command and was met with indifference from all. I called the store again, after nearly three months, and the person I spoke to, finally took care of me. After just a week, I had someone come out and attempt a repair that failed. They cared, and suggested the TV be replaced. It was! The moral of the story is, if you have a problem, deal with the store, try different people at the store. They took care of me. After three months, I had a new TV. Geek Squad finally took care of my issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thank you for taking time to share your experience with us. I'm so sorry that you had to deal with this huge inconvenience and delay with getting the TV repaired/replaced. I'm thrilled to hear that it all worked out in the end, and appreciate your feedback. We hope to give you better service in the future!

  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know your items are protected and they provide great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Is A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans are necessary, Best Buy pkan is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional service with the geek squad I never had a issue with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not purchase a flagship tv w/o an extended warranty (safety net)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuit - QuickBooks Desktop Pro 2019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Intuit - QuickBooks Desktop Pro 2019 and it has worked very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very valuable and was instrumental in successfully setting up my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad protection for the just in case. Help move me to buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my tvs better to be safe then sorry. I believe the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i won't need to use this, but I feel better knowing I'm protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet for our TV but they were very helpful trying to get us to find the best tv for our budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niceto have the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost to have the protection on my new television. Hope I never have to use it but it si great to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it....maybe I got a great product..But if I have to use it I get a Brand New Upgraded TV. Smart by me huh =)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a decent price. So glad they offer this for peace of mind.

    I would recommend this to a friend