Customer Ratings & Reviews

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

I was looking to get a protection plan and didnt know who to go with but after searching discovered 5 year is the most coverage out there, so yeah I think so.

Greek crew hasn't been used yet, waiting for tomorrow

The best thing was to get anything in bestbuy. I really liked my product and the customer service did the best and made me feel more comfortable.

Always get the 5 year warranty. Always. Its worth it just in case you're tv takes a dive also the warranty covers remotes that stop working

If that's what you want, try the protection, but most Insignia TVs really don't require it (my personal opinion).

Excellent Picture......................................

LOVE this product! The only antivirus protection I have used in more than 10 years.

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

Geek Squad did a great job setting up my MacBook Air and making sure everything was running smoothly. The technician was knowledgeable and polite, and I felt confident my device was in good hands. The only downside was the wait time for my appointment, but once they arrived, the service was excellent. Overall, a reliable option if you want professional tech support

Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use

Looks amazing. Sounds amazing. The speakers on the TV are better than my soundbar. Bright enough to see clearly when my drapes are open in a sunlit room. Looks great playing on my PS5 too. Nothing more I could ask for...except maybe seeing a little extra info in the menu. Specifically, I would like to see the frame rate numbers. I cannot find that in the menu.

They deliver what they promised. I highly recommend and approve!!!

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

To have extra protection on your product and the cost effectively of the extra warranty is very good

I think it is a really good product. I had an issue with a Sony TV and fortunately I had the five-year protection plan through Best Buy and they warranty the TV out for me.

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

Always do good when there is an issue. Great to work with so far

Workers were professional and knowledgable. Told exactly where I wanted the Tv and they were able to do exactly that. They were also cleaned their work area when they were done. Grest work guys. Thanks.