Customer Ratings & Reviews

I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

I purchase the Geek Squad coverage with everything I purchase at Best Buy and it is amazing to have the reassurance that they will have your back if something happens to your product!

Will see if they stand by their warranty in five years

The guy that helped me did a great job and knew alot about tvs

Best warranty, for a great price, diffeferent option to choose from

Best warranty, for a great price, diffeferent option to choose from

I love this item. Best price, i recommend this tv yess

Thankfully haven't needed, but for a few extra bucks, it's better than buying the product twice.

Always buy protection kids break everything but the turn around is quick on repaira

I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

I am very happy with this service and all the support that comes along with it. I have called and asked many questions and they have been very helpful

I recommend anyone buying a computer at Best Buy of any kind to get this protection because you never know what may happen 3 - 4 years down the line.

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

Love the customer service and experienced techs. Very friendly and polite

The first HDTV I bought in 2004 died an early death right outside the manufacturers standard warranty. Just bought my first 4k tv and this plan will save me from reliving that experience.

I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

I have bought it before and used it. They will try to fix it the first time or up to three times before getting a voucher for new TV. Electronic parts are expensive without this protection.

THIS KEEPS MY NEW SONY TV RUNNING WITH HAVEING TO GET KILLED BY REPAIR BILLS. HOPE I DONT HAVE TO USE IT BUT IF I DO ITS THERE FOR ME!

We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!