Customer Ratings & Reviews

I've only had to use the geek squad a couple of times. And each time they we very helpful.

Before I went to the store, I was going to buy on Amazon and get a three-year warranty for 2999 but when I went to the store for $10 more I got a five-year warranty and they would come to my house to fix it so it was a better deal

I’m confused about the returned note… geek squad guys requested for the exchange of the tv… we end up getting a different tv and paid extra and that’s fine but was told we can’t transfer the protection we paid extra to this new tv… we paid for 5 yrs protection and it’s only over a year and problem arises..

Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

Got the 5-year extra warranty for my television I bought from Best Buy. You never know if you will actually need it but its a great peace of mind especially all the great feedback I've seen/heard when their tv takes a crap. They will literally give you back your money or replace it. Thank god I have not needed it yet but electronics do go faulty at times.

This protection is a must and adds a sense of ease when purchasing items that may fail outside of manufactures warranty. Value for the money is also good.

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

Worth the extra dollars. Had purchased plan when we bought our wall mounted tv, Samsung 75". After about 4 1/2 years the set started to go bad (white dots on screen). lived with that for awhile, the found the protection plan. Called for a tech to look at the problem, took the units numbers, to find a replacement part. Part was not made anymore, so, the plan replaced old tv with a new one. purchased protection plan again for the new tv..

Geek squad has always gone above and beyond for anything I need help with.

GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

Got a 50 inch TV a few years ago back in 2018 the screen was recently damaged on the TV thanks to geek squad 5 yr protection plan I was able to have my older TV replaced with a Newer model for only 20 diollar I highly recommend everyone purchase geek squad protection plan you new know when you may need it.

Great service when You need help I would purchase it again

Great quality, image is really need, excellent size for a living room, really fast, I would definitely recommended, and for the price you can't find a cheaper one.

Definitely glad i purchased the geek squad coverage

I love the geek squad protection if there’s ever any issues you bring it they fix it or replace it

Feels good knowing my things are protected if something happens.

I don’t used yet but u think this is necessary, just in case.

My previous TV went out no picture or sound. I had a service tech come out to my house and looked over what was going on. He had to order parts for my TV. Once the parts was delivered to my house he came out a second time (both times were free of charge). The TV still would not work. So with the warranty, I got the price that I paid for the TV in a Best Buy Gift Certificate. I then purchased my new TV and still had money left over on my gift certificate. Also the service tech that came to my house was very knowledgeable and helpful. Very pleased

the geek squad plan has always been a reliable investment when my tech goes down